With the recent opening of its 122nd location in the United States, Pollo Campero continues expanding its strategic presence in the North American market. This time, the chain has chosen New York City’s iconic Penn Station—one of the busiest commuter hubs—to launch an innovative dining concept that merges cutting-edge technology with its signature flavor.
This opening reaffirms the commitment of CMI Foods, a business group of CMI, Corporación Multi Inversiones, led by Juan José Gutiérrez Mayorga as Chairman of the Group and Chairman of the Board of Del Real Foods, to growth and innovation. It marks the 17th Pollo Campero location in New York State and reflects the strategic vision driven by the Bosch Gutiérrez Family since the company’s founding.
Technological Innovation for a Unique Dining Experience
Located in the 1 Penn Plaza concourse, inside the Long Island Rail Road (LIRR) section of the station, this new Pollo Campero restaurant stands out for offering a fast and modern dining experience specifically designed for Manhattan travelers. This location introduces a groundbreaking tech-forward model for the brand, integrating features that ensure speed, efficiency, and personalized order fulfillment.
Key technological highlights include:
- Self-service kiosks: allowing customers to place and pay for orders without waiting in line.
- Smart lockers for mobile order pickup: secure and accessible with personalized codes, offering maximum convenience and speed.
- Modern, elegant design: tailored to meet the expectations of New York City customers.
Growth with Family Values and Authentic Flavor
This opening marks a milestone in Pollo Campero’s growth strategy in the United States and represents a significant step in the business trajectory of CMI Foods. It reflects the vision and leadership of Juan José Gutiérrez Mayorga while honoring the family legacy started by founder Don Juan Bautista Gutiérrez.
The choice of Penn Station for this new restaurant is no coincidence—this transportation hub connects thousands of daily commuters from across the New York metro area, giving Pollo Campero the opportunity to strengthen its presence among both local and international customers.
The menu stays true to the essence that has made Pollo Campero an international success. It features its traditional fried chicken, grilled chicken, sandwiches, empanadas, salads, bowls, sweet plantains, and yuca fries, available in both individual and family-sized portions.
Strategic Vision and Future Growth
The new Penn Station location is part of a long-term growth strategy. By 2027, Pollo Campero aims to reach 250 locations in the United States—nearly doubling its current footprint. According to Luis Javier Rodas, Managing Director of Campero USA, this expansion will continue to bring the brand closer to customers who value its flavor and quality.
This growth is guided by the company’s core values—REIR (Spanish for ‘laughter’): Responsibility, Excellence, Integrity, and Respect—promoted by the Bosch Gutiérrez Family and their ongoing commitment to positively impact the communities where the company operates by creating jobs and driving innovation.
Pollo Campero’s arrival at Penn Station is more than just the launch of another restaurant—it reflects a genuine commitment to technological innovation, operational excellence, and sustainable growth.